Tv777 Privacy Policy — How Your Information Is Protected

Welcome to tv777. We believe protecting each user's privacy is a fundamental responsibility. This Privacy Policy explains what information we collect when you use the tv777 platform, how we use it, and the steps we take to keep it safe.

This Privacy Policy applies to all tv777 services — the website, mobile app, and any associated platforms. By creating an account or using tv777's services, you agree to this Privacy Policy.

This policy has been prepared in English for the convenience of users in Bangladesh. In the event of any interpretive conflict, the decision of the tv777 authority shall be considered final.

Tv777 collects certain personal information to deliver its services. We only collect what is genuinely necessary to operate the platform.

Tv777 does not collect any personal information beyond what is listed above. It is our policy to keep your data to the absolute minimum.

Tv777 collects your information through several methods. Each is transparent and based on your consent.

• At Registration: Information you provide directly when creating an account is collected at the time of registration.
• Transaction time: Payment details are automatically recorded when you make a deposit or withdrawal.
• While Using the Platform: Behavioral data is collected about how you use the site — such as which pages you spend the most time on and which games you prefer.
• Via Cookies: Session and preference data is stored through cookies saved in your browser.
• Verification time: In the KYC (Know Your Customer) process, you submit copies of your identity documents directly.
• From support interactions: Information shared when contacting customer service is stored.

The most important part of any privacy policy is what we actually do with your data. tv777 uses your information solely for the following specific purposes:

• Account Management: To handle registration, login, identity verification, and secure account access.
• Transaction processing: To ensure deposits, withdrawals, and bonus distributions are processed smoothly.
• Ensuring Security: To prevent fraud, money laundering, and cyberattacks.
• Service improvement: To make your gaming experience smoother and more enjoyable.
• Customer Support: To resolve your issues quickly and effectively.
• Legal Obligations: To meet the requirements of government and regulatory authorities.
• Relevant Notifications: To inform you of bonuses and offers relevant to you (you can opt out at any time).

Tv777 does not sell your data to advertising networks, share it with data brokers, or use it for any commercial purpose without your consent.

Sharing your personal data with third parties goes against tv777's core principles. However, information may be shared in the following limited and necessary circumstances:

• Payment Gateway: To process transactions exclusively with payment providers such as bKash, Nagad, and Rocket.
• Legal Authorities: Information may be disclosed in compliance with the law in the event of a court order or government investigation.
• Security Services: With specialist technology providers for fraud detection and cybersecurity, who are bound by strict confidentiality agreements.
• Business restructuring: In the event of a merger or acquisition, though the new party will also be required to comply with this Privacy Policy.

Third-party service providers may only use your data for purposes directed by tv777. They are not permitted to use your information for any purposes of their own.

Tv777 uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

• Essential Cookies: These are essential for maintaining your login session and ensuring the site functions properly.
• Performance Cookies: To understand which pages are most visited, so we can improve site speed and quality.
• Functional Cookies: To remember your language, theme, and preferences.
• Analytics Cookies: To analyze site usage patterns and improve our services.

You can delete or disable cookies at any time through your browser settings. Note that disabling cookies may limit some features of the site.

Tv777 protects your personal data using industry-leading technology and practices. Our security framework operates across multiple layers.

• 256-bit SSL/TLS encryption: All data transmitted to and from the site is protected with strong encryption.
• Database Encryption: Stored data is also kept in encrypted form.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall & Intrusion Detection: Unauthorized access attempts are automatically detected and blocked.
• Regular Security Audits: Regular security assessments are conducted by independent experts.
• Staff Training: All tv777 staff undergo rigorous data protection training.

However, no transmission over the internet can be guaranteed to be 100% secure. In the event of a data breach, we will promptly notify affected users and take all necessary action.

Tv777 believes you should have full control over your own data. You can exercise the following rights at any time:

• Right to Access: You can request to know what information we hold about you.
• Right to rectification: You may request corrections to any inaccurate or incomplete information.
• Right to erasure: You may request that your data be deleted in certain circumstances.
• Right to Restrict Processing: In certain cases, you may request that the processing of your data be temporarily restricted.
• Right to opt out of marketing: You can opt out of promotional messages at any time.
• Data Portability: You can request a copy of your data in a standard, portable format.

To exercise these rights, contact the tv777 support team. We will respond to your request within 30 business days. Please note that data required for legal reasons or essential platform operations may not be eligible for deletion.

Tv777 does not retain your data indefinitely. Retention periods vary depending on the type of information:

• Account Information: For the duration your account is active, and up to 5 years after closure.
• Transaction records: A minimum of 5 years, as required by law.
• KYC Documents: Up to 7 years after account closure, as required by legal obligations.
• Cookie Data: Session cookies are cleared when the browser is closed; persistent cookies last up to 1 year.
• Support conversations: Up to 2 years after the issue is resolved.

Once the designated retention period ends, data is securely deleted or anonymized so that your identity can no longer be identified.

Tv777 is strictly for users aged 18 and above. We do not knowingly collect data from or provide services to minors.

If you believe a minor is using tv777, please contact our support team immediately. We will take swift action.

Tv777 may update this Privacy Policy from time to time. For significant changes, we will notify you in the following ways:

• A clear notice will be displayed on the website.
• A message will be sent to your registered email or mobile number.
• The "Last Updated" date at the top of the page will be revised.

Continuing to use tv777 after any changes takes effect constitutes acceptance of the updated policy. If you do not agree, you have the right to close your account.

If you have any questions, concerns, or requests regarding the Privacy Policy, please contact us. The tv777 support team is available 24/7, seven days a week.

We will respond to all privacy-related requests within 30 business days. Complex cases may take longer, but we will keep you informed throughout.